On Feedback and Emotional Labour

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Although compassionate care has wide-ranging benefits for patients, it can be emotionally demanding for healthcare staff. This may be a particular problem for those with little experience in a caring role. This study utilises the job demands-resources model to examine links between "emotional labour" and emotional exhaustion in student nurses. In line with the triple-match principle-whereby int...

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Introduction: Compassion towards the patient and emotional involvement with patients, although it has positive consequences for the patient and the nurse, but it is one of the most difficult parts of nursing. This study was conducted with the aim of investigating the relationship between emotional labour and resilience of nurses in general wards. Method: This study is a correlational and cross...

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Arlie Russell Hochschild’s (1983) The Managed Heart: Commercialization of Human Feeling, documents the institutionalization of emotion. While the teaching profession is not prominently featured in The Managed Heart, teachers offer a compelling example of institutionalized emotion. Not only is emotional labour expected of teachers, but teachers are a significant force in the reproduction of emot...

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ژورنال

عنوان ژورنال: Journal of Perspectives in Applied Academic Practice

سال: 2018

ISSN: 2051-9788

DOI: 10.14297/jpaap.v6i3.359